I BOUGHT SHOES FROM THIS INCREASING SHOW COMPANY WITH NO CONFIRMATION ABOUT ORDER, I TRIED TO CONTACT WITH TONS OF EMAIL AND PHONED WITH NO ANSWER.,FINALLY I REQUEST CANCELLATION AND I GOT EMAIL THAT MY ORDER BEEN CANCELLED AND I'LL GET REFUND AND I SUPPOSE TO WAIT THREE MONTHS FOR REFUND ,THIS IS CROOKED WEBSITE MI;M NOT SURE IF EVER I GET MY REFUND. THIS IS IN SCAM..THIS COMPANY IS FREUD,BE CAREFUL.. THIS IS THE EMAIL FROM THEM. Hello Tasa Eimad, It may take up to two billing cycles before the refund will appear in your account. Said credit should appear in either your February or March statement. Best Regards, Tony IncreasingShoes.com