12 Feb, 2021 → by ClaimboUser238649
Refund Request/Gift card not received

1

First complaint: I cancelled a hotel reservation due to Covid-19 and was given Groupon credit. I have requested a refund to no avail. I have tried to talk on chat line with customer service reps and all I get is I can't help. Please email us. I emailed at [protected]@groupon.com and my email was blocked. I emailed them at [protected]@groupon.com and the email came stating the link was no longer available. Second complaint: I purchased a Texas Roadhouse gift card through Groupon and asked to email to the person as a birthday gift. She informed that she never received. I have tried through the to talk to someone. I sent all the copies of the emails I received from them and my bank statement where the money was deducted from my account. Again, no help. Tell what government agency that can help me with this issue. This is a terrible business. Thank you. Jannet Martin
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Groupon.com you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.