2 Jun, 2020 → by ClaimboUser309072
Refund Refusal- Unhappy Customer

4

We purchased 2 containers of hand sanitizer @$4.99 each by Soapbox brand. Because we had masks on we did not open them to smell them. We were happy to find hand sanitizer because it’s been so difficult to find any. So I brought the product home to use & just about gagged as soon as I used some on my hands. I could not get the odor off my hands until I washed them several times with soap & water. I tried masking the smell but nothing worked. We brought them back to Wegmans & I was told they could not accept any returns or refund my money on a product that is not usable. It could have been thrown away by the store & my money refunded. This product is either poorly made or it went bad & should not be sold to unsuspecting customers who trust Wegman’s quality & service! I want my hard earned money back for a product that is not usable! User's recommendation: Don’t buy it!!
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