1 Jan, 2018 → by ClaimboUser779581
refund – order no: m345865665
1
Here are the series of incidents that happened: 1. When I ordered the dress, I got an email saying the dress cost rs. 2600 and at the time of delivery the delivery boy showed that on parcel, the amount written is rs.2957 and he would take only the amount what is mentioned on parcel(I dont blame delivery boy). 2. When initiated return request, confirmation email says I will get refund of rs. 1400. Seeing this email was so frustrating, followed Mirraw CR and after banging my head for 2hrs with them got confirmation that whatever I paid, I will receive the same amount of refund. 3. I wait for 2 weeks but no further information. I posted on facebook and then some guy named 'Vicky Joshi' gave a ray of hope and said he would follow closely and will see what's wrong. Then he also disappeared and on fb somebody posted to call CR. 4. called CR multiple times but there is no response from them. Their CRs talk to you like they are sleepy. Many times they just say 'Hello, hello' and then disconnect the call. 5. On the name of refund, a tip amount of rs. 416 is refunded to my account. (Great applauds to Mirraw's Finance Department and their calculations). I am totally frustrated with annoying Mirraw processes :(.