I bought Royal Jordanian airline flight ticket from Amman to South Korea through Expedia. But I could not use it because of lockdown of airport in Amman. So, I cancelled that ticket but they did not refund my money but they refund as boucher which I can use only from Amman to Korea. I don't have plan to go back to Amman to use that boucher because I already came back to Korea through other temporary flight. I can not use that boucher any more. I will loose my money if they don't refund as the contract says (The origin contract was written that they refund 80% back and 20% penalty). Whenever I call them, they ask me to contact to Expedia. And I contact to Expedia they ask me to contact to Royal Jordanian airline. They are rolling ball for 3 months. I am really exhausted and frustrated to contact to them last 3 months without any progress. User's recommendation: Refund system is horrible.