I placed an order with Wild Blue and 2 hours later cancelled. The represenative assured me that my account hadn't been charged and everything was fine. 2 days later when I check my bank account, I had indeed been charged and when I called to inquire about the charges, I was told it would take 7 to 14 days for me to see a refund. WTH??? After calling again, the represenative told me that she would expedite my refund and I would have it in 3 to 5 days... Give me a Break!! Never again will I consider Wild Blue even if my ONLY option is Dial Up...