25 Mar, 2020 → by ClaimboUser710557
Refund not given even after explaining Covid 19 and lock down

1

I purchased x4 tickets for x4 Male adults to Cape Town to go and watch the Super Rugby at Newlands on the 9th March 2020. Later the month Super Rugby cancelled the rugby due to corona Virus. Since then 15 March I have been trying to get hold of Mango to get the flights canceled and refunded as teh rugby is cancelled. Finally I got hold of Kwane on the 25 March @ 09:25, after explaining everything she only gave me vouchers that is valid for 6 months. I tried to explain Im not sure if the rugby will be on in 6 months times . Her responds was I can use the vouchers for other flights??? I dont want to fly anywhere and spend extra money? I feel this is extremely unfair and now I am R10000 short and not refunded due to the virus and Mango is smiling having the money?????
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