Hello I would like to know if you would please give me a refund for service date of May 21 in the amount of $45.99. I am not able to use this money with the facility the inmate is at. I have tried and tried to get your service on. My phone number is 706-566-**** please feel free to contact me at any time. The special number that was issued is 126********....this number has never j used by me. User's recommendation: Check to see I facility works with globaltel yourself.