The trip was cancelled by TAP Portugal in April, the tickets were bought from Flighthub. TAP insists that Flighthub is to refund me in full. Flighthub refused to issue a refund and today their wonderful rep named Jenny simply hanged up on me. I called and emailed them multiple times to no avail. I've been trying to get my money back since April. In May one of their staff told me that I'd get a refund by mid-August. Today, on September 2, I was told that that was a "misinformation" and there was no time frame to process refunds. In my case, they simply refused to process it.