Booking Reference RLQQ2G 30/10/2019 Oslo British Airways cancelled the tickets and I went onto their site and followed a link saying apply for a refund. The link directed me to a voucher scheme. I rung BA explaining that the original link was allowing for a full refund and was told there was a glitch on the BA site. I have consistently refused the vouchers and have sent three e - mails to BA asking for a full refund and had no reply's. II cancelled the tickets with Barclaycard bac in March and I seen notification on the BA site confirming a full refund. I check my Barclaycard this morning and noticed that BA have once again charged me £205.52 for these tickets. I would like to lodge a complaint against British Airways and once again request a full refund. Regards Peter Docherty 34A Pack Lane Oakley Basingstoke RG23 7BJ Tell.[protected]