18 May, 2019 → by ClaimboUser315199
refund amount for the cancelled flight from jed – del & del – jed

1

Dear Guest, Thank you for your email and contacting Jet Airways. At the outset, please accept our sincere apologies for all the inconvenience caused to you due to schedule change.Please allow us to mention that unfortunately we do not have an alternate to offer other than full refund. Hence, we request you to contact the travel agent for full refund as per schedule change policy. Renewed apologies for all the inconvenience caused to you. We thank you for communicating with us. Thanking You, Yours Sincerely. Kavita Vishwakarma Support Analyst - Voice of Guest. This mail was received on 28th Mar'19. After that I have communicated several times to City Bookers but still i have not received any refunded amount. I don't understand why is there such unwanted delay in providing the refund after several mail communication and approved confirmation for refund by Jet Airways. Kindly clarify the matter at the earliest... Regards, Biplab
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