I have booked tickets for my family through Cleartrip. Due to current corona situation, the flight was rescheduled by the airlines (Indigo) and accordingly I cancelled the tickets. As rescheduling was done by the airlines, they agreed to refund the full amount (AED. 4345.00). But when I cancelled the tickets through Cleartrip portal, they deducted considerable amount as cancellation charges and refunded only AED. 3376.00. I tried to contact Cleartrip customer service offices in UAE & India but not able to reach. Really unprofessional and service by Cleartrip.