whirlpool refrig one week past factory warranty (one year) service contract for 3 years from lowes. Many calls later-nothing moves from their operation. Service does not talk to provider- doses not talk to warranty people, Everyone says in two days we will have an answer -weeks go by no call or answer- then we start with we need 2 days to get answer. Mean while two months later waiting on refrig repair. Don't buy whirlpool and for sure leave lowes warranty agreement out of your future . User's recommendation: someone else.