Okay I am in the middle of getting hired and all of sudden my driving abstract comes back with a pending suspension. So right away I make the a called to the number on file. They took my money but can't give me a receipt for the money and can't send me any documentation for record. I called all day on this matter and still nothing. I asked for my money back and they told me I have to contact my credit card company to it. Which is time again. The Service is just Horrible indeed. Go to the city and make your payments never over the phone or go to Chicago Web Site only