1 Jan, 2018 → by ClaimboUser245639
recliner keeps breaking but store won’t fix or replace
1
2 years ago we bought a recliner from a local furniture company and we chose Lane because of the manufacturer warranty. A few days/weeks after the 1 year warranty was up the recliner broke; pieces flew everywhere. Took it to the store and manager refused to replace but attempted to fix. recliner worked, but sat crooked and didn't function properly. at year 2 it came apart again and will not recline. we keep our furniture covered so it still looks new. we feel the chair should be replaced. my husband is disabled and needs his recliner. I will probably never purchase another lane product again.