About 5 years ago I purchased a Faringdon "leather" recliner and ottoman from your store in Bel Air, MD. Now, not only is the base of the recliner falling apart and no one, including your store can tell me where to get it fixed - it apparently cannot be fixed, as the Chinese manufacturer does not offer spare parts - but I find that in addition, the chair and ottoman are not made from genuine leather, which Macy's said it was, it is actually made from fake "bonded leather, " which is wearing out on the ottoman. Fabric is showing through the fake leather. I bought the chair/ottoman on sale, so I doubt you will do anything for me, but I do wish there was some way I could get the chair repaired. You are still selling it for approx. $1, 200.00. This is not a cheap item, and I expected it to last a lot longer than five years.