25 Sep, 2019 → by ClaimboUser323287
receiving flowers that were ordered and delivered but not delivered

2

On September 14th I have reservations for dinner for a party of two at 8 in contacting Ruth Chris before the reservation I asked about flowers and the flowers to be delivered the advised me that is a possibility and that local florists and they recommended one Walnut Creek florist so I called me arrangements and paid for two packages of flowers one bouquet and one long stem rose in a box Flores said they knew how to deliver and will deliver them on time when we arrive for dinner they had no knowledge of the flowers I asked several times throughout the night if they had arrived I was told they couldn't find them later that night when we return home I got a call that they had found flowers so being extremely disappointed I feel well all right I drove all the way back to Walnut Creek to Ruth's Chris to get the flowers when I got there only one of the flowers that corsage or nosegay could be found so I called the florist the next day and they assured me that they had Ruth's Chris sign for the flowers. Issue this I have never had this happen at Ruth's Chris since I've been going to this restaurant extremely disappointed extremely upset somehow Ruth Chris lost the flowers that what's going to be part of an engagement I am asking that Ruth Chris refund my flowers and provide a complimentary meal that we had ordered at no charge thank you
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