My gun was shipped from the Glock Store in San Diego CA to Pineland Sporting Goods in NJ. When I picked the gun up it was not until I got home and noticed the barrel of the gun is bent in and upward position. This gun has never been fired yet and I Do not want to be responsible for any additional damages this might cause and would like some sort of guarantee the gun will be exchanged. User's recommendation: Check your merchandise before you do the transfer.