I ordered 5 personalized rearview mirror charms on January 1, 2020. Today is March 3, 2020 and I still have not gotten them. I have emailed the company every single day sometimes 3 times a day. Also sent messages via facebook messenger & Instagram direct message and posted comments on their posts. They charged my credit card on January 1, 2020. I still have no answers from this company as to where my order is. They just send generic email replies and never reply back when I reply with questions. They just say it takes times. My order # is 1681442 please advise as to where my order is or give me a full refund. Over 2 months have passed and that is way too long when your website states about 10 business days.