1 Sep, 2019 → by ClaimboUser847189
really bad service with myself and my father

1

Well where to start my father and I took a flight from the UK to JFK new York then to Boston ma, it took forever from getting off the plane and baggage claim then into security... we finally got that done and had 2 and a half hrs til next flight so I went out for a bit and realized right away my dad had my boarding pass and passport I went right to the desk trying to figure out how to get my stuff off my dad.. They were rude and would not help I asked to use their phone and they said that's not how it works then I asked if the head of security could go get my passport and boarding pass off my dad they said no and laughed ..I said how do I get help they said they did not know which made no sence I ended up missing flight there was another flight a little over an hr away by the time I got my dad we had 45 min to next flight we needed another boarding pass and we were in line the 3 girls new I needed to get on the plane they kept walking away from desk and crap and then with a smerk they said your gonna miss the flight which made no sence it was done on purpose they were rude now my dad is a disabled vet and I have health issues myself they thought everything was a joke our meds were in Boston now and we had to wait 15 hrs til new flight very wrong in my eyes ...
Helpfull? 0 votes

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