21 Sep, 2019 → by ClaimboUser222415
Really bad business practices
1
Totally a scam business my daughter purchased 4 tires for a corolla so they sold her a lifetime warranty for $175 extra never used it i did my service at Toyota dealer near by and they told me I had a nail in one of the tires but I told them not to fix it for $28 because I had a warranty at Tire Plus. I called Tire Plus gave my phone number and yes no problem I will take care of it , I took the car, they checked the car and said that everything was fine, and before I signed all the paperwork I told the service guy please don’t call me later to tell me that I need a new tire or pay for anything because I rather just fix it at Toyota for $28 he answered no worries the warranty will covered. Then, two hrs later, he called me that the repair pro rated and the discount is $97. WOW! what a shock in two occasions I mentioned and warned him that I wasn’t paying for anything I just wanted the tire rotation and balancing lifetime warranty and to do the patch in the tire . This company and is not the first time they scam vulnerable women and elderly people total mischaracterize the issues and fear tactics to up sale products . ( I gave them a scalding in front of there customers ) total waste of time , pick it up took it to Toyota dealership down the road and they fix it in 30 min no questions ask $28 .