14 Jun, 2021 → by ClaimboUser249039
RE: I was told by a Supervisor that Choice Home Warranty does not cover Emergencies!

1

I had a serious emergency over Memorial Day Weekend. My house was being seriously flooded by a sudden malfunction of my Evaporative Cooler on the roof. I had to contact someone immediately to come over. I could not waste time contacting Choice Home Warranty since it takes forever to even get any response back. A company came over very quickly in spite of being a Holiday. The Mitigator assessed the damage and contacted someone to take down the Evaporative Cooler before it does more damage. I did think my Home Insurance would cover all of it. It did not cover the Cooler. They recommended to contact my Home Warranty which I did. All I was told by a supervisor that they do not cover Emergencies! Then later I was told by another dept that they would only cover up to $1500 if I had of called them. I could not call because of the Emergency situation! I was very upset and wanted to contact an Attorney to file charges. I did contact another dept to cancel the renewal of my policy with Choice Home Warranty. Now I have to wait 30 days to get my refund back! Even if I was at least awarded back the $1500.00 towards the $7000.00 I had to pay out of my pocket, I would have let it go. Before I file a lawsuit over this, I want to see if you will do anything about this to reinstate the renewal. Thank You...Anthony Calcagno
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Choice Home Warranty you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.