1 Jan, 2018 → by ClaimboUser858229
Rate of auto insurance
2
In Jan I recieved bill for 2015 insurance ( I pay annually) The bill was for more than 2014's rate by at least $100. I called number on policy. Recieved reason as "increased company expenses", no review of policy to lower rate. I than did a web search for quotes from other companys and received one from HARTFORD!!! I called the number given and talked to a very nice gentleman who reviewed by policy, changed some items to my benefit and gave me a quote lower than 2014's amount. I asked why difference between direct call and web. He stated that give lower rates to individuals thta purchase policies on line. This is no fair to older and poorer individuals who have no access or cannot use a computer. I accepted my quote but feel very bad about all of those individuals who are being overchaged just because they do not order on line.