My name is Leslie Wakefield and I live around the corner from the Alberstons store located at 1940 Village Center Circle. Las Vegas, NV 89134 Store number 333, Director Rick Sparrow [protected]. The stores location is very convenient is why I choose to shop there, however. Each time I go, either something is left out of my bag, watch the prices like a hawk because my coupons are almost never automatically applied. The cashiers gets upset with me because I go through my app to show what items should be placed at what price. This is my SECOND time writing in filing a complaint. I'm considering seeking legal ramification for I feel discriminated. My water was shut off in my home for two weeks and I came into the store and as I have in the past been a little short. This time it was by .42 and I apologized to the cashier Gwen, when she began yelling at me stating that " Every time I come in the store I do this". I asked her three times to please watch how she was speaking to me for it was belittling and in front of customers and employees. She proceeded to tell me don't tell her how to speak. I was embarrassed and stopped shopping at that location. I contacted Rick Sparrow on the 30th of March explaining the situation, and he apologized and stated he will speak with his staff. I came back into the store on the 6th of May and seen Gwen, I proceeded to ask her if Rick had spoken with her and she replied "NO". Well, I informed her she should not speak to customers in such a manner for she never knows what peoples home life is like. She then stated what happens in my life is not her issue. I told her she was correct. However, she works in customer service and she should at least have compassion. She bcame ignorant yet again and this time I lost it. I informed her she is going to catch me on a bad day one day because I won't keep accepting this tactless disrespect. There was a manger standing there and watched the entire altercation and did nor said anything to diffuse the situation. My daughter and I left and I went back in and caught her and the manger talking nasty about me. So, I've done my due diligence by informing corporate, the store Director and it seems to have fallen on death ears. So, I'm going to call the number listed and try to speak with someone to see if this nasty manner can be resolved. I don't want anyone to lose their job, however if this behavior is accepted and tolerated then in my opinion most of the staff needs to be re-evaluated. I've done research on the store to see if I was the only one feeling this way and come to find out, there's quite a few people who have experienced such instances. You may contact me via email: leslie.[protected]@ymail.com. And just to inform you all, I will NOT stop until real changes are made. No one deserves to be spoken and treated that way, nor should the Director inform the client he will handle the situation and nothing comes about. I really hope to hear from someone soon. Thank you,