7 Apr, 2019 → by ClaimboUser946491
rachel-hair stylist at eastgate square, hamilton, ontario-
1
I brought my daughter in to have a haircut today. I know it was a risk to have any one cut my child's hair without a recommendation. Rachel took us in . Not even 5 minutes in, she lashed out at me because i was watching her cut the hair too closely and she didn't like that. She very rudely gave me a lecture on that in front of my daughter and my daughter's friend. I stepped away and did not say anything as she was already cutting my daughters hair and did not want the kids to be exposed to a very ugly and uncomfortable situation worse that what it was already. I have never experienced such rudeness. This person should never work with people. What started as such a nice sunday, going shopping with my daughter, having our hair done, ended up in such a horrible experience for all of us. I am trying to find out if there is an owner i should bring this up, this Rachel should be fired. While my daughter was having her hair cut, i was having mine also thankfully by Diana, a very friendly, professional hair stylist. She was such a wonderful person. I came in there today hoping to find a permanent hair stylist and i did, in Diana. However, after the way Rachel treated us, with such anger, rudeness and un professionalism, I wouldn't feel comfortable going back to this salon. I would definitely follow Diana if she ever goes on her own. Unfortunately, I should've asked for 2 separate bills, one for Rachel with no tip and one for Diana. But i didn't think about that and i feel terrible that this Rachel is also getting an undeserved tip . All tip should go to Diana. I am very upset and disappointed over this incident, and i will never again go to any Mastercuts.