Promo code discount was not included in total. I got an on-phone promise that the discount will be subtracted on the “back-end,” whatever that means. I asked for a receipt for this or an email confirmation and was told it was not possible. 1) I had to find number and call to check to see about promo code. It was not credited. 2) I have to wait to see if I was credited (in 5-6 weeks) and its on me to remember, and to follow up if it’s not.