I went to store on the day the special price started on an item. The first person I spoke to sent me all over store. I could not find salesperson on the floor so I called store to get help. Employee didnt know item was a special price. He looked and found a higher priced substitution, but it was not the one in ad. I asked for a rain check. No rain check. Asked if it could be ordered. No ordering allowed. Why run an add for only Sunday and Monday and not have merchandise? I try to shop local, but its not worth to not have item and very poor customer service. User's recommendation: Shop somewhere else.