17 Mar, 2020 → by ClaimboUser460969
Quarantined due to prior European travel
1
Airfare reservation LU6YEN We had to cancel our Sandals reservation yesterday due to our current quarantine and compromised health issues. Everything seemed to magically move forward with a reservation secured for next Feb. at the same resort. I do not feel, with the current health issues in the world that we should be penalized an additional $400 for not being able to fly until Feb. We are avid Sandals customers. The reason we can't go earlier is that we are already booked for an additional week in Jamaica in the fall at a Sandals in Jamaica. Please look over our successful history with Sandals, and reconsider this penalty imposed upon us. Thank you for your time. Joan Fitzsimmons