1 Jan, 2018 → by ClaimboUser602446
quality is awful and customer service even worse!

1

Don’t order anything from Rosegal! Clothes they sell are horrible, material is too thin, quality is disgusting and sizes are extremely small. Sizing is based more on child than adult. It will take them weeks or even months to deliver the package. I ordered many things, but received only half. They actually charged me for all the things I ordered. I contacted Rosegal customer support and tried to resolve the situation, but they said that they need pictures as a proof. Pictures of what? I told them that I never receive the other half, so I don’t understand what pictures they exactly wanted to see. It took 6 weeks for them to respond. I feel like they are making it very difficult to get a refund. I've given up on getting a refund or returning the items because they refuse to give me a return number.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of RoseGal you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.