I ordered an ugly sweater featuring the Golden Girls as a gag gift for my brother in-law. I never did give it to him. Although I was aware that the "crewneck sweater" would be printed to look like actual knit, what I received was far from a sweater. The material is the worst I have ever seen. As I repeatedly messaged them, it is basically a vinyl tablecloth. No matter what I write to customer service, I get a response stating they do not accept returns due to each piece being made-to-order and not keeping backstock on such items; They're website suggests otherwise. If you go to the page there are stock quantities listed presumably to encourage quicker decision making. I have sent multiple messages and left a voicemessage on their answering machine. I am beyond frustrated that I spent $50 on this trash. I'm not done pursuing them and will become more aggressive as time goes by. They are scam artists. Steer clear.