I have been waiting 2 hours for them to come back and put my drop line up and put my electricity back on. How is this not an emergency. Are you guys gonna pay me back for all of my food that's gonna go bad? And it's hot inside my house right now and I can't put my airconditon on because i have no power. And about the my food again, I have no money right now to replace everything that I have in my fridge. And I hope you guys feel good about this.