1 Jan, 2018 → by ClaimboUser121578
purse/ worst customer service

1

I bought a purse for my mom for her birthday on january 3rd /2018 and then I got home and I removed the price tag of the purse so my mom doesnt see the price and then I showed her the purse and then she said it wasnt her style so why dont we go to the mall and buy a new one. On january 6th/2018 we went to go buy the purse my mom wanted and after purchasing that purse she told me to go return the aldo purse. I went and asked the lady to return it and told her nothing is wrong with it then she noticed there was no tag on it and she told me I cant return it. I can only do exchange. I told her I have the ticket price and she said our policy is if the tag is removed we cannot accept the return. Then I got pissed off and told them I have the reciept and they made a big issue and talking to me with all attitude. They were being so racist to me. They gave me the worst customer service and I noticed that the lady that was ahead of me got treated really well with a smile and great customer service and when it was my turn all 3 workers there were being rude to me and talking with attitude. Until they made me cry infront of them and customers staring at me. And all they said is sorry and didnt do anything. I told them you guys have really bad customer service and I learnt my lesson not to deal with aldo again.
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