I purchased a ring on Nordstrom Rack. I waited six weeks and the ring didn't arrive. I randomly received a gift card in the mail. I checked on my order and the order had been cancelled but no notice was sent to me. I ordered a second ring on May 24 in preparation for my daughter's birthday. By June 10, I had not received it. I called again and learned that there were system issues that prevented it from being sent. Really? Twice? My daughter's birthday was missed and the very special gifts that I selected - twice - could not be fulfilled.