On 7/21/2017, I bought three tickets online for Dunkirk at AMC Schererville Showplace 12, (Confirmation number A0177074469). When printed out it says to take the "Print at home ticket directly to the ticket taker". Your policy was not followed by that theater, we were told to go to the back of the line because we needed printed tickets before we could enter. Your process as advertised is false. It was no better than standing in line to purchase tickets. No benefit in buying from Fandango. Please tell me where I can go to post reviews of our experience so that others will know that it doesn't benefit them. All of us are senior citizens, we bought the tickets through Fandango so we wouldn't have to stand in line so long, as your advertising suggests, but we now know that isn't true. This is just a bait and switch.