I got the 5 years protection plan for a sectional that i brought at Haverty's. The salesman Gerald Bullock told us the this protection plan would cover the sectional for 5 years against anything that might happen to the sectional. Well we have a cat that scratched the sectional and the cushions are setting low in the sectional. I called the protection plan people and they told me that the scratches are not covered under this plan and that I should read the plan. I told her that I did not get a written plan. They had a person come out to look at the cushion and was the that the plan did not cover this either. They said that the cushion was low because it was 5 years old. This is a big waste of money.