When you buy their 2-year warranty and make a claim in the 1st year they tell you that it doesn't start until after the year of the manufactures warranty ends. So in effect you have 3 years. But when you make a claim in the 3rd year they tell you no, that it runs concurrent with the manufactures warranty. This is a scam. They sell you a 2-year plan and only give you a year. I have made claim in the first year and they made me call the manufacture to get the problem resolved they refused to honor their plan.