15 Aug, 2018 → by ClaimboUser588616
Property at 8837 Rhodes Street Kissimmee Fl

2

My family and I stayed at this property from August 10-14, 2018. It is a beautiful property but there are issues. When we arrived at the property, I had to remove the towels from the washing machine and put them into the dryer so we could use them. Two of the bedroom's comforters had stains on them. They had to be washed. The manager came to check on the property and we advised her of the stains on the comforters. She was adamant the comforters had been washed. When we pulled the comforters from the washing machine, the stains were gone. At this point we did not think they had wash any of the bed linens so we washed all the linens. That evening, we noticed a roach crawled out of the dish washer. We sent an email to the property manager. We did not get response right away. The next 5 days we continued to see roaches in the kitchen and family room (1st floor). On the last day of our stay, we called the property manager. They said they did not get the email. However found it while we were on the phone. They responded that they would have someone come and spray. Also roaches were a natural pest for the area and probably came in due to an open door. Hopefully this review helps. I would not recommend staying at this property.
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