Consumer Protection has issued a warning about Pronto Online (www.prontoonline.com.au), operated by Fergus Patrick Turner of Parmelia. Pronto Online has been the subject of a high number of complaints related to orders taking an unreasonable length of time to arrive or not being delivered at all. In total, at the time of writing, Consumer Protection has received 117 formal complaints and 113 enquiries since September 2012 from disgruntled customers throughout Australia and one from the United Kingdom. This is contradictory to statements on their website which promise that 95% of orders are dispatched within 3 business days once payment has been made. Read the ful media statement: http://www.commerce.wa.gov.au/Corporate/Media/statements/2014/05/Pronto_Online_not_so_pronto_.html