My wife & I had a Beldon rep come out to give us a quote on installing gutters. They were running a promotion @ the time & gave us a bottom line price of $6200 which included the current promo of 13% off installation. We told the rep we'd think on it. Then, we saw a more current promo with 20% off. So, we called the company only to be told they couldn't honor the 20% off!!?? Huh?? Why?? We never agreed to anything when the rep came out so, why can't we get this more recent promo?? We got nowhere with the company so, we called our rep back & he said he could do the 20% but, he had to call us back which he NEVER did!! This is a HORRIBLE way to conduct a business. These kind of tactics do little to gain new customers. On the contrary, this just drives folks like us away!! The sad thing is, we REALLY like their gutters & REALLY wanted their gutter system. But, we just wanted the price THEY gave us using THEIR most current promo but, they just said too bad & hung up on me!! Terrible customer service & extremely poor business practices.