1 Jan, 2018 → by ClaimboUser626980
promised then denied referral fee
1
On my referral page I received a notice that my referral fee had been approved and I would receive it in 15 business days. After 15 days when I went to check on payment I was told I would not be receiving the payment. When communicating with one customer disservice agent she suggested to refer other hosts in the future to receive a fee. No one has ever explained why I was told I would receive a fee. They are insisting that I was never told that. I did not take a screenshot of the message as I mistakenly thought that airbnb was an honorable company.