Re: Acaiberry Pure Product ordered with 10 day trial, arrived with just a couple days left of the 10 day trial, I phoned to cancel and was offered a 10 day extension and was told to call before the 10 days was up. Was given a CSR #. Little did I know, I was billed $149.95 the day after my phone call. Called in 9 days to cancel, was given CSR # and cancellation #. Email arrived several days later confirming cancellation of shipping and no further billing. Then my credit card bill arrived and I saw what they had done. I called credit card company, three way call to company - refund promised, email with all information from me requested and sent. Guess what - NO REFUND. I have called the credit card company over and over and they have called the company each time and we have been promised a refund over and over and each time was given a CSR# and even once a Supervisor #. Email confirmation of this was requested by credit card company and was promised, but never received, although the supervisor of the Acai company verified my email address. Now three months later am told by the credit card company I needed to put in a dispute within 30 days. Well, fine kettle of 3 day old fish this is - why did they not say so the first couple of times I talked with them? Today, three months later they have filed it as a dispute "but it is probably too late."