I ordered a bumper cover from CarID that totaled over $400. When UPS delivered it, I was at work, so they called and asked if they could leave it on my porch. I said that was fine. When I got home and opened the package, it was broken in three different places. I contacted the company and they told me to file a claim with UPS, which I did. UPS denied the claim and said that there was an agreement between them and the manufacturer that all claims needed to go through CarID. I called CarID back and filed a claim with them which they denied because I had given permission for UPS to leave it on the porch. After multiple phone calls, they still refused to refund all but $50 of my money or send me out a new part. This is the worst customer service I have ever dealt with!