1 Jan, 2018 → by ClaimboUser413138
Product Selection and false advertising
1
My Husband filled out an order for products from Figi's catalog and received a call from their representatives they would not ship the products we requested listed in the catalog. Not out of items but refused to ship to Alaska residence. I told them to cancel the order and we would go to another company and they still are trying to bill us for partial order after telling them to cancel. This is wrong when their website and catalog both said products could be shipped to Alaska for additional charges which we were willing to pay. This company should be sued for bait and switch and barred from shipping to anyone if they are going to discriminate. We have to depend a lot on mail order service and are tired of business in lower 48 telling us Alaska is not a state when we have the same rights and privilege's as all other states in the UNION. I do not suggest ordering from them. find another company and know that Alaska residents are appreciated and respected.