I purchased a $2000 iPhone with my carrier which came with a free one year subscription to Apple TV. While I was trying to set up my subscription there was a technical difficulty and now they are telling me they cannot rectify nor compensate for this and" too bad so sad my loss. " I've called them several times going up to supervisors and managers they say they can't do anything they won't give me any other person to talk to you and all I could do is file a complaint which will at some point be reviewed and that's it.