31 Jul, 2019 → by ClaimboUser454383
product (men’s wrist watch) and service

1

I am a swatch fan and bought 7 swatches so far for me and my family. Majority were bought from Kualalampur, and the rest from Bangkok and Dubai. The arm for second in my son's wristwatch dropped inside the casing by itself. We got it replaced from singapore and was very happy with the support. His 2nd wristwatch faced the same problem again. But this time when it was taken to a swatch shop in singapore, they said it is out of warranty period (beyond 2 years). But, when I asked how can I get it fixed; they said it is impossible. I was surprised! For an international problem of the watch; I cannot be given a solution even. What if my other watches also face the same thing. In fact, my friend also was with me to fix a broken glass of his daughter's watch. And he also couldn't get that fixed. I love swatch watches. But from now on, I will definitely keep this in mind that in case if anything happens to the watch after 2 years it becomes a piece of junk. In fact, I ended up buying a Casio for my son; even after I had so many swatches I eyed for him.
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