8 Oct, 2020 → by ClaimboUser275987
Product/internet provider compatibility
1
i purchased a arris surboard dual modem 6 months ago to use with my comcast gigabit internet everything was good with the modem right on the box it said compatible, but because its docsis 3.0 not 3.1 its not really compatible and i cannot get the speeds i was paying for. i will never purchase another arris product ever again false advertising and horrible customer service.