I made two payments 06/03/20 when I called she said and verify a refund and when I called back they said they applied it to the next bill, my complaint is they could call me and find out what I wanted to do, im very upset and I really to be confiscated for my lost they dont know if I was going to pay half on the next bill or not #[protected] service at 2327 argyle dr columbus oh 43219