Purchased a Chromebook C213SA less than a year ago (Dec 18, 2018 )for my son. It said it had a one year warranty. Last night when he took out the USB-C plug, the metal port came with it. I went on the ASUS website and tried to get an RMA and couldn't even find the model number. I had to go through their very slow and annoying online chat. When I did, I was told the warranty had expired in September. The agent quoted a price to repair it that was roughly what I paid for the whole laptop!! I told them no, it was purchased in December. They had me send in the invoice. The next day I get a reply that the warranty now expired last March! I had to go through the terrible and slow online chat again. The person there said since it was factory refurbished it only had a 3 month warranty. This was not in any way specified when I purchased it. In fact, it said it had a 12 month warranty. I told the agent that and he just kept repeating over and over the same thing. The marketing for the chromebook talked about how rugged and durable it is and how easy it is to repair because of its "modular design." Apparently that means it will break within a year and cost as much as the entire computer cost to repair a small plug. And they scam you on the warranty.