Ordered a bunch of flowers commemerating a sad occassion for a freind to let them know our thoughts are with them on a special day. Flowers did not arrive on said date.24th December 2020. No message from company to let me know.inform them that i wanted order cancelled, no response.Contacted them by email and phone to cancel order over the week, no response. New years eve i get a letter through the door saying thanks for the leaves and buds. No bunch of flowers. One upset freind, after i told company not to deliver as it would be upsetting. No refund which i have requested since cancelling order on 24th December 2020. Still no response only email stating i can order more buds from January 7th. From Mr Ramsden [protected]@outlook.com