1 Oct, 2020 → by ClaimboUser62083
problems with re-issuing check in u.s currency

2

My name is Anice Echeverri, the policy is under my maiden name Bailey. The policy number is Policy CD9703775 and the insurer name was Shaina Anakay. I am the beneficiary of my niece's policy. She passed away in March 2020, and we provided the necessary information needed to file the claim. The policy was opened in Canada, so when the check was issued, it was in Canadian dollars. I live in the U.S, and I was unable to change the check due to it being in a different currency. I contacted American Income Life Insurance in July 2020, and I was told to send the check back so that it back be re-issued in U.S currency. American Income Life Insurance received the check on August 28, 2020. I called several times and was told to give them more time to see if the check can be issued in U.S dollars. It's been over a month, and I am still getting the run around.
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